Privacy Policy

Smooth Teas Privacy Policy

This privacy policy sets out how Smooth Teas uses and protects any information that you give Smooth Teas when you use this website. Smooth Teas is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Smooth Teas may change this policy from time to time by updating this page. Please take time to read and ensure that you are happy with any changes. This policy is effective from May 25, 2020.

Information Collection

By subscribing to [Smooth Teas] text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

Contact information: We collect your name and street address. We might also collect your phone number or email.

Payment and billing information: We collect your credit card number and zip code when you make purchases from

Information you post: We collect information you post in a public space on our website. We also collect information you post on a third-party social media site.

Demographic information: We may collect information like your age range, race, or gender. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.

Other information: If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. We may collect information about your location including your precise location. We may collect this using technology such as WiFi. 

How do we use the data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping
  2. We may use the information to improve our products and services
  3. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  5. We may use the information to customize the website according to your interests.
  6. We may provide your information to our third party partners for marketing or promotional purposes
  7. We will never sell your information

We May Share information with third parties

We will share information with third parties who perform services on our behalf: For example, we share information with vendors who help us manage our payment and shipping process. 

We will share information with our business partners: This includes third parties who provide or sponsor an event, or who operate a venue where we hold events. Our partners use the information we give them as described in their privacy policies, which may include sending you marketing communications. 

We may share information if we think we have to in order to comply with the law or to protect ourselves: For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or state investigative body request the information. We may share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

Access to information

At any time you may request access to the information that you have provided to Smooth Teas. Upon receiving this request Smooth Teas will promptly respond with how that information can be accessed.  

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event of a breach any and all affected parties will be notified within 72 hours of the breach and steps that Smooth Teas is taking to cure and rectify the breach as well as protect your data. 

Opt Out

At any time you have the option to opt out of providing any and all information sent to Smooth Teas Additionally you also have the option of having any previously provided information to be deleted permanently and restricted from any further use whatsoever.   

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites
Our website may contain links to enable you to visit other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.