Refund policy

We want you to be happy with your purchases from us.

To maintain health standards and the integrity of our products we do not accept returns or exchange products for any reason because tea is a food product. All sales are final.

If you have an issue with your order, you must contact us within 5 calendar days of delivery. At that time, we will issue a store credit. We do not offer refunds.

Please confirm all details, including the shipping address before checking out. If you have questions, feel free to email Smooth Teas at support@smoothteas.com.